Terms of Use

SGAIIT TalkMate · provided by SG AI Integrated Tech LLP ("SGAIIT", "we") · Version 1, 17 October 2026

In short: TalkMate is an AI companion for conversation and speaking practice. It is not a counsellor, doctor, lawyer or emergency service, and it can make mistakes. You are responsible for your own decisions. If you or anyone else is in danger, call 112. For mental-health support, call Tele-MANAS 14416 (free, 24 hours).

1. What TalkMate is

TalkMate lets you talk by voice with an artificial intelligence (AI) on topics of your choice, practise job and media interviews, and receive feedback on how you speak. The conversation partner is always a computer program, never a real person, even when it plays a role such as a secretary, counsellor or family member.

2. Not professional advice, not an emergency service

TalkMate does not provide medical, psychological, legal, financial or career advice from a qualified professional. The "Wellbeing listener" and "Career counsellor" roles are AI conversation partners only. For any important decision, please consult a qualified professional.
TalkMate is not monitored by people while you talk and cannot send help to you. In an emergency, call 112. For mental-health support, call Tele-MANAS on 14416.
If you mention that you or someone else may be in danger, the app shows buttons to call these helplines and, if you have added one, your trusted person.

3. Who can use TalkMate

You must be 18 years or older.
Each account is for one person. Keep your passcode secret; you are responsible for activity on your account.
SGAIIT approves each new account and may pause or close an account that breaks these terms.

4. Acceptable use

You agree not to use TalkMate to:

plan or encourage harm to yourself or anyone else, or any illegal activity;
harass, threaten or abuse anyone, or create hateful, sexual or obscene content;
try to trick the AI into breaking its safety rules;
share your account, copy the service, or disrupt it.

5. AI limitations

AI replies are generated automatically and may be wrong, incomplete or out of date, including news summaries and feedback scores. On political and other contested topics, the AI is instructed to stay neutral and present more than one view; its replies are not the views of SGAIIT. Please check important facts from reliable sources.

6. Your privacy

Your voice is never stored. Each spoken answer is held only for the few seconds needed to turn it into text, then deleted.
Written transcripts and feedback reports are deleted automatically after the number of days shown in the app, and you can delete them yourself at any time. Conversations in roles without a feedback report are not saved.
If the emergency help panel is shown, a short safety note is kept (only the date and the type of alert, never your words or voice) so that SGAIIT can show help was offered.
Conversations are processed by Google's Gemini AI service. Payment records are kept for accounting.
Your details are used only to provide TalkMate and are not sold.

7. Plans and payments

Plans give a number of talk minutes for a fixed period, as shown on the Plans screen. Time spent in a session is counted against your plan. Google Pay / UPI payments are checked by SGAIIT before the plan starts. For any problem with a payment, contact us using the details below.

8. Limitation of liability

TalkMate is provided "as is". To the extent permitted by law, SGAIIT is not responsible for decisions you make or actions you take based on conversations with the AI, or for any loss arising from interruptions or errors in the service.

9. Changes to these terms

We may update these terms. When we do, the app will ask you to read and accept the new version before you continue.

10. Grievances and contact

For complaints, questions or requests about your data, contact SG AI Integrated Tech LLP: WhatsApp. We aim to reply within 7 days.

11. Governing law

These terms are governed by the laws of India. Disputes are subject to the courts having jurisdiction over the registered office of SG AI Integrated Tech LLP.